This policy explains what information the Pixel Smart Agent service (“the Service”) collects, why, who it is shared with, how long it is kept and what your rights are.
Who operates the Service
The Service is operated by PixelTech, Tel Aviv, Israel (“we”). For any privacy question, contact us at office@pixeltech.co.il.
Information we collect
- Account details: your email address. If you sign in with Google, also the name and profile picture from your Google account. We also store your role in each business you belong to.
- Business content: drafts, texts, images, notes and change requests, and the history of each post.
- Connected accounts (Instagram, Facebook, TikTok): the account ID, the username and the access token. The token is stored encrypted and is used only to publish and to check the account’s publishing limits.
- Notification channels: your Telegram chat ID, your WhatsApp number and your consent to receive messages there.
- Technical information: sign-in cookies only, and technical logs for security and troubleshooting.
We don't read messages or comments in connected accounts, and we don't collect information about the business's followers.
How we use information
- To prepare content drafts that match the business's brand.
- To show drafts for approval, and to publish only what was approved.
- To send you notifications on the channels you chose.
- To secure the Service and fix problems.
We don't sell information, we don't use it for paid advertising, and we never publish anything without approval.
How long we keep information
- Business content: for as long as the business uses the Service.
- Public copies of images prepared for publishing: up to 30 days.
- Rejected drafts: 7 days.
- Technical logs: up to two years.
- Events received from social networks: 90 days.
- Tokens of a disconnected account: deleted immediately.
Your rights
Under Israel's Protection of Privacy Law, 5741-1981, and under the GDPR where it applies, you can ask to access, correct or delete your information. Contact us at office@pixeltech.co.il.
How to disconnect an account and delete your data is explained on the Data Deletion page.
Security
- All communication with the Service is encrypted with HTTPS.
- Access tokens for connected accounts are stored encrypted.
- Access to data is limited by business and by role: each user sees only the businesses they belong to.
Changes to this policy
When we update this policy, we update the date at the top of this page. We will give advance notice of any material change.
Contact us
For any question or request about the service, privacy or your data: